Trust In The Workplace
One of the benefits of building a trusting
organisation is that people in such a setting feel truly motivated and
inspired to the very best they can each day. This level of trust is
especially put to the test when there are no managers around.
Trust is an essential part in managing people and building a
high-performance organisation. It’s the foundation upon which all
relationships are built. If employees feel you don’t trust them to do
their jobs correctly, they’ll be reluctant to do much without your
approval. On the other hand, when they feel trusted, and that you
believe they’ll do the right things well, they’ll naturally want to
do things well and be deserving of your trust.
Every organisation depends on relationships, internally and externally.
And relationships depend on trust. But that feeling must go in both
directions. It’s not enough for you to trust your employees. They’ve
got to trust you as well. Workers want to trust and believe in their
managers. They want to believe that their managers are really looking
out for their best interests. Your
people are your greatest resource. You may have hired them for
their aptitudes, but the key to greater performance lies in their
attitudes. The more you can do to build hope and trust in your
employees, the more motivated they will be.
How do I build trust and hope in my organisation?
Respect Your Followers
Respect is built on a mutual understanding that you and your employees
all have a stake in the organisations future and success.
Watch How You Say It
How and when, you say something can actually be more important than the
message itself.
Do What You Say Your Going To Do
Use your position to build credibility among your employees and to
increase their faith and hope in you and the organisation.
Communicate Openly
The best way for you to build trust is to communicate openly with your
employees. Be open and consistent, sharing information as it becomes
available and inviting questions and comments from your employees.
Listen And Don’t Argue
Listening speaks louder than words in conveyancing respect and love. If
you don’t understand or agree with someone, ask more questions. Be
patient and considerate.
Point Out The Positive
Notice the good things about people and talk about them. That rewards
their efforts and encourages them to try even harder.
Appreciate What Others Have To Say
Show people that you value their perspectives. If you focus on asking
rather than telling, you’ll be amazed at what you learn.
Show Your Human Side
Share your mistakes, your hopes, and your dreams. Be down to earth and
straightforward with people. Don’t hide your mistakes or try to find
excuses. Employees will respect and appreciate your honesty and
humanity.
If you require any assistance filling your vacant
positions, please feel free to contact our office on 9570 2411
If you have any questions, human
resources issues to discuss or would like to give any feedback in
regards to this newsletter, please don't hesitate to email me - mnovotny@discoveringpeople.com.au